Unlocking executive excellence

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Coaches

Jean Yap

Jean is an Executive Coach to C-suite leaders across global corporations, with expertise in strategy, change management, and people development, backed by 20 years in senior roles at UBS, Credit Suisse, and PwC.

Connect

Expertise

10+ years
experience

Certified Practising Accountant

Certified Solution Focused Coach

Member of
ICF

Experience and background

Jean is an Executive Coach to C-Suite executives, senior leaders, business owners and executives in global MNCs, banks, public accounting firms, health and educational institutions. Key clients include DBS, AIA, Maybank, KPMG, LUMILEDS, NSK, Epson, FMCT, Shiseido, Thales & Design Council Singapore.

She started as an external auditor with PWC for five years followed by a distinguished career in Banking & Finance for the next 20 years, having held senior positions in UBS and subsequently at Credit Suisse and RBSCoutts Bank Limited. Her areas of experience and expertise include strategy & planning, business & change management, finance, people development and communications.

Jean's approach

Jean draws from her corporate experiences in her coaching engagements. She leverages on specific profiling tools to help clients with heightening their self-awareness and thereby enabling them to sharpen their strengths and work on the developmental opportunities. She also focuses on supporting her clients with stakeholder relations through third party interviews and feedback. Jean lends deep discernment to her clients’ issues while challenging and supporting them, determined to see her clients consistently achieve coaching outcomes by following through on coaching goals and commitments. Her clients have benefited significantly from her effective and inspiring coaching and leadership.

Qualifications and memberships

  • Solution Focused Brief Coaching Training (PURE, PLUS, PRO), May 2016 
  • Bachelor of Economics with Macquarie University, Australia and is a Certified Practising Accountant with CPA Australia
  • Certified Solution Focused Coach (CSFC) under the Canadian Council of Professional Certification and recognised by University of Toronto (UOT)
  • Professional Certified Coach (PCC) by the International Coach Federation (ICF), 2018
  • Co-Chair of “Coaching & Mentoring”, a special interest group under Institute for Adult Learning Singapore (IAL). Their mission is to provide a platform for aspiring and existing coaches to share ideas, perspectives and experiences to strengthen their coaching practice.
  • Jean is also a mentor to her junior colleagues.

Personal insights

For leisure, Jean loves to travel and being exposed to new places, people and cultures. She reads widely for interest and to stay relevant for her clients.

What our clients say

Jean has helped me to identify my weaknesses and coached me on converting them into my strengths. Jean is a very good listener. She is able to pick up small details from our conversations, and lead to an in-depth discussion, and will give me a different perspective.

Her endorsement of my strengths, encourages me to continue with what I am good at doing, at the same time pushing me out of my comfort zone to achieve greater heights in my career. I am very satisfied with the results of the coaching engagement.

Industrial Director, Thales

Besides finding a coach who has the technical skills and requisite training, it was particularly important for me that my coach is one whom I can trust and look up to, like Jean. I appreciate Jean’s authenticity and ability to empathize and listen intently

Jean’s wealth of work experiences, clarity and congruence in her communication add to her credibility and I find her humility and unassuming nature particularly inspiring.

Senior Vice President in Group Finance, DBS

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